Driver Easy
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  • Downloadfehler
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    • The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel
  • Scanfehler
    • Error creating the Web Proxy specified in the ’system.net/defaultProxy‘ configuration section
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    • The underlying connection was closed: An unexpected error occurred on a receive
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The underlying connection was closed: An unexpected error occurred on a send

Carol Xu
Letzte Aktualisierung: vor 1 Jahr
This problem usually happens when the computer is using the Proxy/VPN. Please disable the Proxy/VPN temporary and try again.

If you’re using the Proxy Settings in Driver Easy, please go to the Settings panel and set it to Use default browser settings. Here’s how to do it:

1) In Driver Easy, click the menu button then select Settings.

Driver Easy Pro Menu Settings

2) Navigate to Internet Connection. Select Use default browser settings then click Save.

Driver Easy Pro Internet Connection use default browser settings

If your PC is running on Windows 10 OS, please also check the System Network Settings. Here’s how to do it:

1) On your keyboard, press the Windows logo key and I at the same time to open the Windows Settings. Then click Network & Internet.

2) On the left panel, click Proxy. Make sure the toggles under Automatically detect settings, Use setup script and Use a proxy server are turned off.

Run Driver Easy to see if this issue persists. If this issue persists, please use the Driver Easy feedback tool to send the system information of your PC to us so that we can assist you better. We will get back and help you solve the problem soon.

To send us the system information via the the Driver Easy feedback tool:

1) Open Driver Easy and click the feedback button.

Driver Easy Pro technical support

2) Fill in the form. Please tell us what problem(s) you’re having with Driver Easy and what you did before and after the problem in detail. If you got any error message, a screenshot of the error would be greatly appreciated. You can click Attach file to upload the screenshot.

If you are not sure how to take a screenshot, the following link may help. https://www.drivereasy.com/knowledge/how-to-take-a-screenshot-for-windows-users

3) Click Submit ticket to send your feedback to us.

The system information of your PC will be sent to us, which helps our technician support team locate and analyze the problem on your PC faster and better. With the system information on your PC, we can provide quick and efficient service.

Hat dies Ihr Problem gelöst? 4 Personen fanden dies hilfreich.

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