Driver Easy
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  • FAQ
  • FAQ über Driver Easy
    • What if I forget / don’t receive my Driver Easy license key after purchase?
    • Does Driver Easy offer help or support?
    • How can I request a refund when I find Driver Easy doesn’t satisfy me?
    • How long are a Home / Business License and a Technician License valid for?
    • Will Driver Easy automatically renew my license and charge me for it once the license expires?
    • What is the Home / Business License?
    • What is the Technician License?
    • What happens when the license expires?
    • What is Driver Easy?
    • Is Driver Easy free?
    • Does Driver Easy stay up to date?
    • What does the paid version give me that the free version doesn’t?
    • Is Driver Easy Safe?
    • Where are the drivers of Driver Easy from?
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    • What is an “Unplugged” device?
    • How to use Driver Easy portable version?
  • FAQ über Treiber
    • What is a driver?
    • Why do I need the latest drivers?
    • Can’t I just update my drivers manually?
    • Doesn’t Windows Update keep my drivers up to date?
    • Can’t I just check Windows Device Manager to see if I need to update my drivers?
  • Bedienungsanleitung
  • Beginnen Sie mit Driver Easy
    • Driver Easy installieren
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    • Ihren Lizenzschlüssel verlängern
    • Aktivieren oder Deaktivieren der automatischen Verlängerung
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    • Scan Hardware Devices for Missing or Outdated Drivers
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    • Create a system restore point before updating drivers
    • Treiber aktualisieren mit der GRATIS-Version von Driver Easy
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    • View Driver Information
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    • Technische Unterstützung für die PRO-Version von Driver Easy
  • Häufige Probleme
  • Downloadfehler
    • The remote server returned an error: (404) Not Found
    • The remote server returned an error: (416) Requested Range Not Satisfiable
    • The request was aborted: The operation has timed out
    • The remote server returned an error: (403) Forbidden
    • The remote name could not be resolved: ‘dow2.drivereasy.com’
    • The underlying connection was closed: An unexpected error occurred on a send
    • The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel
  • Scanfehler
    • Error creating the Web Proxy specified in the ’system.net/defaultProxy‘ configuration section
    • The remote name could not be resolved: ‚app1.drivereasy.com‘
    • The underlying connection was closed: An unexpected error occurred on a receive
    • Unable to connect to the remote server
  • Wiederherstellungspunkte
    • Wiederherstellungspunkte aktivieren und erstellen unter Windows 10
    • How to Create a Restore Point in Windows 8 & 8.1
    • Einen Wiederherstellungspunkt erstellen unter Windows 7 & Vista
    • How to Create a Restore Point in Windows XP
    • Solutions to „Oops“ errors
    • Einen Wiederherstellungspunkt vor der Treiberaktualisierung erstellen
  • Aktivierungsfehler
    • „Unable to connect to the remote server“ when activating Driver Easy
  • Lizenzschlüssel
    • FAQ on License Key Issues
  • Das Programm funktioniert nicht
    • „DriverEasy has stopped working“
  • Sonstiges
    • What is Driver Easy Professional (Speed Limited)?
    • How to update your network drivers when your PC doesn’t have network connection
    • How to install drivers manually with the Free version of Driver Easy?
    • Ihre Nachricht konnte nicht gesendet werden
  • Driver Easy verbessern
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    • Übersetzung verbessern
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Kontaktieren Sie uns

The remote name could not be resolved: ‚app1.drivereasy.com‘

Della Huang
Letzte Aktualisierung: vor 1 Jahr
You may run into this error when there is no Internet connection on your computer. Please check if you can visit website via the default browser. If your computer has the Internet connection, please restart the computer and try again later.

If this issue persists after you restart the computer, please ping-check app1.drivereasy.com and send the screenshot of the ping result to us via the Driver Easy feedback tool. Here is how to do it:

1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type cmd and press Enter to open Command Prompt.

2) On your keyboard, type app1.drivereasy.com and press Enter.

3) Take a screenshot like the following for us.

If you are not sure how to take a screenshot, the following link may help. https://www.drivereasy.com/knowledge/how-to-take-a-screenshot-for-windows-users

Next, send the screenshot to us via Driver Easy. Here’s how to do it:

1) Open Driver Easy and click the feedback button.

Driver Easy Pro technical support

2) Fill in the form. Please tell us what problem(s) you’re having with Driver Easy and what you did before and after the problem in detail. If you got any error message, a screenshot of the error would be greatly appreciated. You can click Attach file to upload the screenshot.

If you are not sure how to take a screenshot, the following link may help. https://www.drivereasy.com/knowledge/how-to-take-a-screenshot-for-windows-users

3) Click Submit ticket to send your feedback to us.

The system information of your PC will be sent to us, which helps our technician support team locate and analyze the problem on your PC faster and better. With the system information on your PC, we can provide quick and efficient service.

Hat dies Ihr Problem gelöst? 6 Personen fanden dies hilfreich.

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