Driver Easy
  • Treiber-Update-Tool
    • Demo & Features
    • GRATIS-Version downloaden
    • PRO-Version kaufen
  • Support
    • FAQs
    • Treiberzertifizierung
    • Windows-Wissensbasis
    • Hilfe für Driver Easy
    • Support
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  • Warum Treiber-Update?
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Haben Sie ein Problem mit Driver Easy?

  • FAQ
  • FAQ über Driver Easy
    • What if I forget / don’t receive my Driver Easy license key after purchase?
    • Does Driver Easy offer help or support?
    • How can I request a refund when I find Driver Easy doesn’t satisfy me?
    • How long are a Home / Business License and a Technician License valid for?
    • Will Driver Easy automatically renew my license and charge me for it once the license expires?
    • What is the Home / Business License?
    • What is the Technician License?
    • What happens when the license expires?
    • What is Driver Easy?
    • Is Driver Easy free?
    • Does Driver Easy stay up to date?
    • What does the paid version give me that the free version doesn’t?
    • Is Driver Easy Safe?
    • Where are the drivers of Driver Easy from?
    • What if I’m not satisfied with Driver Easy?
    • What is an “Unplugged” device?
    • How to use Driver Easy portable version?
  • FAQ über Treiber
    • What is a driver?
    • Why do I need the latest drivers?
    • Can’t I just update my drivers manually?
    • Doesn’t Windows Update keep my drivers up to date?
    • Can’t I just check Windows Device Manager to see if I need to update my drivers?
  • Bedienungsanleitung
  • Beginnen Sie mit Driver Easy
    • Driver Easy installieren
    • Driver Easy aktivieren
    • Uninstall Driver Easy
    • Ihren Lizenzschlüssel verlängern
    • Aktivieren oder Deaktivieren der automatischen Verlängerung
    • Update Driver Easy
  • Scan
    • Scan Hardware Devices for Missing or Outdated Drivers
  • Treiber aktualisieren
    • Create a system restore point before updating drivers
    • Treiber aktualisieren mit der GRATIS-Version von Driver Easy
    • Treiber aktualisieren mit der PRO-Version von Driver Easy
    • View Driver Information
    • Delete Downloaded Driver Update
    • Open Driver Update File Location
    • Hide or Show Hidden Driver Update
    • Auf den vorherigen Treiber zurücksetzen
    • Driver Update History
  • Hardwareinformationen
    • Hardware-Information checken
  • Werkzeuge
    • Treiber-Backup
    • Treiber-Wiederherstellung
    • Treiber deinstallieren
    • Offline-Scan
  • Einstellungen
    • General Program Settings
    • Internet-Verbindung
    • Systemwiederherstellung
    • Ausgeblendete Geräte
    • Geplanter Scan
  • Feedbacks
    • Technische Unterstützung für die PRO-Version von Driver Easy
  • Häufige Probleme
  • Downloadfehler
    • The remote server returned an error: (404) Not Found
    • The remote server returned an error: (416) Requested Range Not Satisfiable
    • The request was aborted: The operation has timed out
    • The remote server returned an error: (403) Forbidden
    • The remote name could not be resolved: ‘dow2.drivereasy.com’
    • The underlying connection was closed: An unexpected error occurred on a send
    • The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel
  • Scanfehler
    • Error creating the Web Proxy specified in the ’system.net/defaultProxy‘ configuration section
    • The remote name could not be resolved: ‚app1.drivereasy.com‘
    • The underlying connection was closed: An unexpected error occurred on a receive
    • Unable to connect to the remote server
  • Wiederherstellungspunkte
    • Wiederherstellungspunkte aktivieren und erstellen unter Windows 10
    • How to Create a Restore Point in Windows 8 & 8.1
    • Einen Wiederherstellungspunkt erstellen unter Windows 7 & Vista
    • How to Create a Restore Point in Windows XP
    • Solutions to „Oops“ errors
    • Einen Wiederherstellungspunkt vor der Treiberaktualisierung erstellen
  • Aktivierungsfehler
    • „Unable to connect to the remote server“ when activating Driver Easy
  • Lizenzschlüssel
    • FAQ on License Key Issues
  • Das Programm funktioniert nicht
    • „DriverEasy has stopped working“
  • Sonstiges
    • What is Driver Easy Professional (Speed Limited)?
    • How to update your network drivers when your PC doesn’t have network connection
    • How to install drivers manually with the Free version of Driver Easy?
    • Ihre Nachricht konnte nicht gesendet werden
  • Driver Easy verbessern
  • Für besseres Driver Easy
    • Übersetzung verbessern
    • Fehlende Treiber melden
    • Bugs melden
Kontaktieren Sie uns

FAQ on License Key Issues

Della Huang
Letzte Aktualisierung: vor 1 Jahr

1. What should I do if I haven ‚t received my license key or if I forget / lost my license key?

Please visit https://www.drivereasy.com/resend-license-key/ and enter the Email address you used to order Driver Easy or the Order Number to retrieve your license key.

2. What should I do if I want / don’t want to renew my license key?

Driver Easy will automatically renew your license if you enable auto-renewal. You will receive an email from 2checkout subscription billing before 30 days / 7 days / 1 day of expiration. And 2Checkout, as the authorized reseller of Easeware Technology Limited online products and services, will automatically attempt to charge you one day before the license expires and renew the subscription for you.

Note: Only the orders for home / business license key placed after Sept. 11, 2019 will be enabled the auto-renewal option by default.
If you don’t want to auto-renew your Driver Easy subscription, you can disable it (Learn how to turn of auto-renew).

If you didn’t enable the auto-renewal, or if you turn it off manually, we will send you a notification email via 2Checkout a month / a week / a day before the license expires.

3. How to view the activation history of my Technician Key?

Please follow the steps below to view the activation history:

1) Visit https://www.drivereasy.com/cp/.

2) Enter your Username and Password correctly to login.

3) Click View Activation History to view the activation history of your technician key.

4. How to increase the machine number of my Technician Key?

Please follow the steps below to increase the machine number:

1) Visit https://www.drivereasy.com/cp/.

2) Enter your Username and Password correctly to login.

3) Click Increase Machine Number.

4) Place a new order to increase the machine number of your Technician Key.

5. Can I upgrade my Driver Easy Pro license key to activate more machines?

The Driver Easy Pro users need to order a new license key to activate more machines.

Currently we provide 5 options for Home / Business users. For more information, please visit our pricing page.

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Support

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